The customer agrees to the below terms and conditions to avail the Connection
Wi-Fi router / ONU is being provided to customer of Neolog Broadband on “FREE TO USE” basis only
This is applicable to all Customers
The customer is required to ascertain that the Wi-Fi router is in working condition during and after installation.
Wi-Fi Router is FREE for use during the plan validity period and will be available for use as long as the customer is an active subscriber of Neolog Broadband.
The Customer is required to return the Wi-Fi router to Neolog Broadband in working condition along with all accessories after suspension or disconnection of their services.
Neolog Broadband will install & trouble-shoot the Wi-Fi router. Customers are required to take due care of Wi-Fi routers. In the event of damage to the Wi-Fi Router, the customer is liable to be charged on the sole discretion of Neolog Broadband for replacement of the router.
Wi-Fi Router’s performance is dependent upon a number of factors including the number of devices accessing the internet, router technical specifications, structural design of home/office, router placement etc. Neolog Broadband does not take liability on performance of the router in any of these cases.